1. Product Information

• While we strive to provide accurate and up-to-date information about our products, including plant descriptions, care instructions, and images, we cannot guarantee the absolute accuracy or completeness of the information. Plant sizes, colors, and appearances may vary slightly due to natural variations and growing conditions.
• We reserve the right to modify or discontinue any product without prior notice. Prices are subject to change without notice as well.

2. Ordering and Payment

• When placing an order through our website, you are making an offer to purchase the selected product(s) at the listed price. All orders are subject to acceptance and availability.
• Payment is required at the time of placing an order. We accept various payment methods as indicated on our website.
• We reserve the right to refuse or cancel an order for any reason, including but not limited to product unavailability, inaccuracies in product information, or suspicion of fraudulent activity. In such cases, we will notify you and issue a refund for any payments already made.

3. Shipping and Delivery

• We offer shipping to the specified delivery address within the designated areas. Please refer to our Shipping and Delivery Policy for detailed information on shipping methods, fees, estimated delivery times, and any restrictions or limitations.
• While we strive to ensure prompt and reliable delivery, we cannot be held responsible for delays or damages caused by external factors beyond our control, such as weather conditions, transportation disruptions, or incorrect delivery address provided by the customer.

4. Returns and Refunds

• We take pride in providing high-quality plants and aim for your satisfaction. If, for any reason, you are not fully satisfied with your purchase, please refer to our Returns and Refunds Policy for instructions on how to request a return or refund.
• Please note that certain products, such as live plants, may have specific return restrictions or requirements due to their perishable nature. We reserve the right to refuse returns or refunds if the conditions outlined in our policy are not met.

5. Intellectual Property

• All content, including but not limited to text, images, logos, and trademarks, displayed on our website is the property of www.sheenzai.com and protected by applicable intellectual property laws. You may not reproduce, modify, distribute, or use any content without prior written permission from us.

6. Privacy

• We respect your privacy and handle your personal information in accordance with our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7. Disclaimer of Liability

• www.sheenzai.com and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from the use or inability to use our website or products, including but not limited to damages for loss of profits, data, or other intangible losses.

8. Governing Law

• These terms and conditions shall be governed by and construed in accordance with the laws of U.A.E. Any disputes arising from these terms and conditions or your use of our website shall be subject to the exclusive jurisdiction of the courts of U.A.E.

Please review these terms and conditions regularly, as they are subject to change without prior notice.